FAQ & Support

You can easily recharge your toll road account through our website, mobile app, or at any of our partner locations across the UAE. Simply log in to your account, select the amount you wish to top up, and complete the secure payment process.

We accept various payment methods including credit/debit cards, bank transfers, and e-wallets. Our secure payment gateway ensures that your transactions are safe and protected.

In most cases, your account balance is updated Immediatelyly after a successful recharge. However, in rare instances, it may take up to 30 minutes for the balance to reflect in your account.

The minimum recharge amount is AED 50, while the maximum amount per transaction is AED 1000. If you need to top up with a larger amount, you can make multiple transactions.

If your recharge transaction fails, please check your payment method and try again. If the issue persists, contact our customer support team for assistance. We're here to help ensure your account is topped up and ready for your travels.

Customer Support

If you need further assistance or have any questions not covered in our FAQ, please don't hesitate to contact our customer support team:

Phone Support

Call us at: +971 4 123 4567

Available 24/7 for your convenience

Email Support

Email us at: [email protected]

We aim to respond within 24 hours

Visit Us

For in-person assistance, visit our main office:

kuunderwear Toll Services
123 Sheikh Zayed Road
Dubai, United Arab Emirates

Office hours: Sunday to Thursday, 9:00 AM - 6:00 PM